Frequently Asked Questions
Everything you need to know about shopping with Pro Shrimp.
How long does shipping take?
We offer standard and express shipping. Standard delivery usually takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must still have original tags attached and be in their original packaging to qualify for a full refund.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Pro Shrimp is committed to ethical fashion. We use organic cotton and recycled materials in 80% of our collections to ensure high quality with a lower environmental impact.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.